Exploring the use of WhatsApp as a Platform for Conducting Online Classes and Facilitating Virtual Learning Experiences in Elementary Schools in Azad Kashmir

Authors

  • Sajid Ali Khan Sparrono Solutions Research Institute, Islamabad, Pakistan https://orcid.org/0009-0002-1217-4692
  • Naveed Anjum Boys Middle School Dana Challar Sudhnuti Azad Jammu & Kashmir, Pakistan
  • Saima Asghar Mohi-Ud-Din Islamic University Azad Jammu & Kashmir, Pakistan

DOI:

https://doi.org/10.5564/lavai.v22i34.4952

Keywords:

Educational technology , Elementary schools , Online education , WhatsApp

Abstract

The research involved the use of WhatsApp as a tool for online classes and virtual learning experiences in the chosen elementary schools in Azad Kashmir. A mixed methods design was followed to collect quantitative and qualitative data from 100 participants, comprising 20 teachers, 60 students, 20 parents or guardians and 5 interviews. The quantitative data collection included teacher delivery logs, student participation logs and General Science pre-test and post-test scores, whereas the qualitative data collection included semi-structured interviews. The results revealed that WhatsApp facilitated the delivery of lessons, sharing of materials, explaining voice notes, submitting homework and communicating between teachers and their students. The mean score of students in General Science improved to 63.10, as compared to 52.40, and performance showed improvement following the use of WhatsApp to aid instruction. The research suggests educator education, parental oversight, a precise group framework and enhanced web access.

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Published

2026-06-09

How to Cite

Khan, S. A., Anjum, N., & Asghar, S. (2026). Exploring the use of WhatsApp as a Platform for Conducting Online Classes and Facilitating Virtual Learning Experiences in Elementary Schools in Azad Kashmir. Lavai - International Journal of Education, 22(34), 83–92. https://doi.org/10.5564/lavai.v22i34.4952

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Articles